Privacy Policy
Last updated: 12 June 2026
PuntWise is developed and operated by Sahil Jaidka, an individual developer based in Australia. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By using PuntWise you agree to the collection and use of information as described in this policy.
1. Information We Collect
Account information
New accounts on iPhone are created with Sign in with Apple. Apple may share your name (on first sign-in only) and email address (which may be a private relay address). We also store your preferred currency and opening bankroll when you set them. Email and password login remains available for existing accounts only — we no longer offer email sign-up. You may use parts of the app as a guest without an account; bet data saved while signed in is linked to your account.
We do not receive or store your Apple ID password. Authentication is handled by Apple and our auth provider.
Betting and bankroll records
When you log a bet or manage your bankroll we collect details you enter or confirm: sport, event name, bet type, bookmaker, odds, stake amount, result, profit/loss, opening bankroll, bookmaker balances, and reconciliation adjustments. This data is stored against your account so you can track your bankroll over time.
Bet slip upload
When you use Upload, you may grant permission to read a screenshot from your photo library on your device. We do not collect or store your photos. Only the bet details you review and save are transmitted and stored on our servers.
Usage analytics and diagnostics
We collect product analytics (screen views, feature interactions, and crash reports) via a third-party analytics service. When you are signed in, these events are linked to an internal user ID — not your email or name in the analytics tool. Before sign-in, limited anonymous usage data may be collected on your device. We do not sell this data or use it for cross-app advertising.
Subscription and purchase data
Premium subscriptions are purchased through the Apple App Store and verified by a subscription management service. We receive confirmation of your entitlement status but do not store payment card details.
2. How We Use Your Information
To provide, operate, and improve the PuntWise app.
To authenticate you and maintain your account.
To process and display your bet records and bankroll statistics.
To pre-fill bet details from slip upload and save you manual entry.
To manage your subscription and premium entitlement.
To understand usage patterns, measure features, and fix bugs.
To enforce our Terms, including suspending accounts where necessary.
To respond to support requests you send us.
We do not sell your personal information to third parties. We do not use your betting data for advertising purposes.
3. Third-Party Services
PuntWise relies on third-party services to function. These services process only the data necessary to perform their function and are bound by their own privacy policies.
Apple (Sign in with Apple) — authenticates new accounts on iPhone. Apple's privacy policy governs what Apple shares with us.
Database and authentication — your account and betting data is stored securely in Australia using industry-standard encryption.
Product analytics — screen views, interactions, and crash reports to improve the app. Signed-in users are identified by an internal user ID only.
Subscription management — manages purchase verification and entitlement status. We do not store payment card details.
Apple App Store — handles payment processing for in-app subscriptions.
4. Data Storage and Security
Your data is stored securely in Australia using industry-standard encryption in transit (TLS) and at rest. Access to your data is controlled so that only your authenticated account can read or modify your records.
5. Data Retention and Deletion
Bet records you delete in the app are soft-deleted (marked with a deletion timestamp) and excluded from all views. They are permanently removed when you delete your account.
You can permanently delete your account and all associated data from Settings → Delete Account. Deletion is irreversible and removes your profile, all betting records, and your email address from our database.
Analytics events are retained by our analytics provider according to their retention policy. Events from signed-in sessions are linked to your internal user ID until you sign out or delete your account.
6. Your Rights
You have the right to access, correct, or delete your personal information. Most of this can be done directly within the app. If you need further assistance or want to make a formal data request, contact us at:
support@puntwise.app
We will respond to requests within 5 business days.
7. Children's Privacy
PuntWise is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top. Continued use of the app after changes constitutes your acceptance of the revised policy. For material changes we will attempt to notify you within the app.
9. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
support@puntwise.app
© 2026 Sahil Jaidka